Virtual Interview tips from FORBES Senior Contributor Kathy Caprino.
THIS IS A REMOTE POSITION!
Qualifications
This position is entry-level, no experience is needed
Strong computer skills
Strong customer service and problem-resolution skills are required to be successful in the role
Must have high-speed internet – Ethernet cord required
Ability to multitask and navigate through multiple windows and screens
Must have a quiet place to work with no distractions
Must own laptop or desktop
GENERAL QUALIFICATIONS:
You are customer-focused. Our brand revolves around delivering an exceptional and differentiated customer experience. With that, you aim to make each customer experience better and will never settle for “that is good enough
You are not only comfortable communicating with clients, but are able to maintain a calm and friendly presence throughout each interaction
You are detail oriented and are able to adapt your tone, messaging, and approach to suit varied client needs
You adapt to each situation quickly and are able to drive full ownership of your work. You jump in and you solve problems. You are able to troubleshoot quickly, but also know the right times to ask for help.
You look for opportunities to make things better and faster (without compromising quality).
You are a team player and are capable of empathizing with others.
*PLEASE READ FAQ PAGE PRIOR TO APPLYING!
*A RESUME IS MANDATORY PLEASE UPLOAD TO MOVE FOWARD IN HIRING PROCESS!
Mya A.
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